Returns & Refund Policy
Return Eligibility
Returns are accepted only where:
- The product is unused
- The product is in original packaging
- The request is made within 7 days of purchase
Non-Returnable Items
The following are not eligible for return:
- Installed products
- Used or damaged products
- Custom or special-order items
Refunds
Approved returns may be:
- Exchanged, or
- Refunded via the original payment method
Important Notice
Once a product has been installed, it is deemed accepted and cannot be returned.
Contact Us
If you have any questions about our returns policy, please contact our customer support team at sales@prag.global or call us at +2348032170129.