Terms of Use
Terms of Use
Use of Our Website
By using this website, you agree:
- Not to misuse or disrupt the platform
- Not to copy or reproduce content without permission
All content remains the property of PRAG.
Limitation of Liability
PRAG is not liable for:
- Website interruptions
- Errors in content
- Reliance on website information
Terms of Sale
Orders & Payments
- Orders are subject to confirmation and availability
- Full payment is required before delivery unless otherwise agreed
Pricing
- Prices may change without notice
- Pricing errors may be corrected at any time
Delivery
- Nationwide delivery is available
- Delivery timelines are estimates and may vary
Risk Transfer
Responsibility for products passes to the customer upon delivery.
Customers are advised to inspect items immediately upon receipt.
Installation
Customers may use any qualified installer.
PRAG may recommend installers but is not responsible for third-party installation outcomes.
Product Performance
Performance depends on:
- Installation quality
- Load usage
- Environmental conditions
Warranty Policy
Warranty Coverage
At PRAG (Pragmatic Technologies Ltd.), we stand behind the quality of our products.
- All PRAG Products: 1-Year Limited Warranty
- Lithium Batteries: 5-Year Limited Warranty
This warranty covers manufacturing defects under normal and proper use.
Conditions for Warranty
What Is Not Covered
The warranty does not cover issues arising from:
- Improper or poor installation
- Overloading or misuse
- Exposure to water, fire, or physical damage
- Power conditions outside product rating
- Unauthorized repairs or modifications
- Normal wear and tear
Important Notice
PRAG is not liable for indirect or consequential losses, including damage to connected appliances or loss of business.
Warranty Claims
To make a claim:
- Contact our support team
- Provide proof of purchase
- Allow product inspection
Repairs or replacements will be handled at PRAG's discretion.
General Disclaimer
PRAG products operate within defined specifications.
Performance may vary depending on installation, usage, and environmental conditions.
Contact Us
If you have any questions about our terms, please contact our customer support team at sales@prag.global or call us at +2348032170129.